Business Application Associate

About the role

Business application management team provides rating applications maintenance coverage across all regions. We coordinate with Legal, Product, Risk and Technology teams for fee application management process. We work closely with Relationship Managers to ensure Voice of customer is incorporated into the design.

What you'll do

• Actively identify opportunities to embed AI and intelligent agents into existing pricing, fee
• And support and manage pricing and fee-related business applications, with a mandate to evolve them through AI-enabled workflows rather than static configurations
• Configure and maintain Salesforce pricing modules, incorporating AI-assisted guidance, validation, and exception handling where appropriate
• Partner with Technology teams to design and implement Agentic AI solutions (e.g., automated fee validation, contract term interpretation
• Use AI tools to improve accuracy of fee components, commercial terms, and contractual language, while ensuring human-in-the-loop controls are maintained

What you need

• 2–3 yrs of experience
• Excel
• Reconciliation
• Risk management
• Salesforce
• CRM
• PowerPoint
• B.Com or BBA

Good to have

• Power Automate
• SOP writing