Business Development Executive - MS Dynamics 365

About the role

This is a front-line customer-facing role where the individual will often be the first ERBrains representative a prospect interacts with. The role therefore requires strong English communication, business etiquette, consultative selling skills, structured discovery and disciplined CRM management.

What you'll do

• Manage leads from website enquiries, Microsoft referrals, customer referrals, outbound prospecting, email campaigns, telephone enquiries, partners and events
• Ensure every lead is acknowledged promptly, contacted and accurately recorded in CRM
• Act as a professional first point of contact for prospective customers
• Engage confidently with CFOs, CIOs, IT Directors, Finance Heads, Operations Heads and business owners
• Conduct structured first-level discovery before involving pre-sales

What you need

• 4–7 yrs of experience
• Microsoft Dynamics
• Business development
• CRM
• Sales
• Lead generation
• Cross-selling
• Any graduate

Good to have

• Salesforce
• SAP
• NetSuite
• ERP
• Email marketing