Business Support Manager - Front Office

About the role

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

What you'll do

• Tracking of controllable costs and notify COO when surge/dips are noticed
• Collaborate with stakeholders to develop a governance model to ensure these attributes are maintained and validated periodically to maintain high data quality standards
• Make MSS simpler, better, and faster. Embrace collaboration, trust our colleagues and team with responsibility, decision making and are accountable to each other
• Create an environment for constant improvement where we continuously upskill, learn & develop, share ideas to streamline, optimize and innovate
• Focus on simplification and consider the user with the goal to try and make their life easier with the processes and services we deploy

What you need

• Front office
• Any graduate