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Call Center Analyst

NTT DATA Services·Gurugram

Pay not stated0–2 yrsFull-time
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About the role

Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling.

What you'll do

  • Make high-volume outbound calls to prospective and existing customers
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)

What you need

  • 0–2 years in customer support & success
  • CRM
  • Sales
  • Telecom
  • Voice process
  • Communication
  • Any graduate

What you get

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