CCE

About the role

As a CCE, you will be the front-line representative for our company, handling customer inquiries, providing accurate information, and resolving issues. Your role is crucial in maintaining strong customer relationships and driving business growth. You will work closely with our back-office team to ensure efficient and effective customer service.

What you'll do

• Be the front-line representative for our company, handling customer inquiries, providing accurate information, and resolving issues
• Work closely with our back-office team to ensure efficient and effective customer service
• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Provide accurate and up-to-date product/service information to customers
• Resolve customer complaints and issues, ensuring a satisfactory resolution

What you need

• 1–2 yrs of experience
• CRM
• Customer service
• Chat support
• Problem solving
• Diploma