CCE

About the role

As a CCE, you will be the first point of contact for our customers, providing support and guidance via various channels. Your role is crucial in maintaining positive customer relationships and driving business growth. You will be part of a dynamic team, working together to deliver an exceptional customer experience.

What you'll do

• Be the first point of contact for our customers, providing support and guidance via various channels
• Be part of a dynamic team, working together to deliver an exceptional customer experience
• Handle customer inquiries and provide accurate, timely responses via phone, email, and chat
• Resolve customer complaints and issues, ensuring a high level of satisfaction
• Collaborate with internal teams to ensure a seamless customer journey and efficient issue resolution

What you need

• 1–2 yrs of experience
• CRM
• Cross-selling
• Problem solving
• Diploma

Good to have

• Customer service