CCE

About the role

As a CCE, you will be the voice of our company, representing Digitide Solutions with professionalism and expertise. Your role is crucial in maintaining positive customer relationships and driving business growth. You will be responsible for handling customer inquiries, providing accurate information, and resolving issues promptly and efficiently.

What you'll do

• Be the voice of our company, representing Digitide Solutions with professionalism and expertise
• Be responsible for handling customer inquiries, providing accurate information, and resolving issues promptly and efficiently
• Act as the primary point of contact for customers, ensuring a positive and professional experience
• Handle customer inquiries via phone, email, and chat, providing timely and accurate responses
• Resolve customer complaints and issues, ensuring a high level of satisfaction

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Diploma