Claims Supervisor

About the role

Claims Supervisor at IN1 Cigna Health Solutions. As a Supervisor (Band 3) , you will lead and manage an operational team for Health Care Claims operations responsible for delivering high quality service and consistent….

What you'll do

• As a Supervisor (Band 3) , you will lead and manage an operational team for Health Care Claims operations responsible for delivering high quality service and consistent…
• Oversee a team of frontline colleagues (typically 10–20 FTE), ensuring workloads are managed effectively, targets are met, and service standards are upheld
• Support your team’s development, coach individuals, manage performance, and help implement the broader departmental strategy set by the Head of Department
• With a strong customer centric mindset, you will identify opportunities to improve processes, enhance efficiency, and strengthen team engagement
• This role reports to a Senior Supervisor

What you need

• 5–8 yrs of experience
• Reporting
• Customer service
• Operational risk
• Audit
• Compliance
• Any graduate

Good to have

• Excel