Client Onboarding Integration Specialist

About the role

The Client Integration Specialist will be responsible for ensuring seamless connectivity between Cisive's platform and client systems, supporting new client onboardings and the expansion of existing client programs. This role will work closely with Project Managers, clients, integration partners, and internal technical teams to configure, test, troubleshoot, and maintain integrations between Cisive's platform and third-party applications.

What you'll do

• Serve as a subject matter expert for client integrations, including REST APIs, ATS platforms, and other third-party systems
• Perform API testing using tools such as Postman, SoapUI, Swagger, or similar platforms
• Troubleshoot API failures, authentication issues, data exchange errors, and integration-related issues, identifying root causes and implementing appropriate resolutions
• Write and execute SQL queries using MS SQL Server to investigate data discrepancies, validate records, and troubleshoot integration issues
• Perform data mapping, transformation, validation, and ETL-related activities to ensure accurate data transfer between systems

What you need

• 2–4 yrs of experience
• Onboarding
• REST APIs
• SQL
• SQL Server
• ETL
• API testing
• Diploma or B.Tech or B.E. or B.Sc or BCA

Good to have

• HRMS
• Postman
• Workday
• SuccessFactors
• Root cause analysis