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Client Partner – AR Quality Analyst – Chennai

Access Healthcare·Chennai

Pay not stated4–6 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Highlight potential issues in the operations to management Trending errors to determine training opportunities May provide small group or one-on-one training/cross-training

What you'll do

  • Meet daily with Team leaders/Supervisor and teammates to review previous day quality results
  • Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work delivery in the future
  • Develop recommendations for corrective action based on quality issues
  • Maintain and track accuracy rates for all customers

What you need

  • 4–6 yrs of experience
  • Customer service
  • MS Office
  • Transcription
  • Communication
  • Any graduate

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