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Client Service Associate

Pathfinder Business Analysis·Coimbatore

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Client Success Consultant (CSC) serves as the first point of contact for customers, role requires excellent communication skills, problem-solving ability, and a customer-first mindset to build trust and loyalty across diverse international clients.

What you'll do

  • Across phone, email, and chat channels
  • Issue Resolution: Accurately resolve customer queries within defined timelines
  • Escalating complex cases when necessary
  • Cultural and linguistic nuances
  • Ensure transparency and continuity

What you need

  • Customer service
  • CRM
  • Data entry
  • Communication
  • Customer handling
  • Any graduate

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