Client Service Specialist

About the role

As part of this collaborative and fast-growing group, you will have opportunities to contribute to meaningful projects, develop professionally, and make an impact within a globally recognized organization. Moody’s is an equal opportunity employer. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position.

What you'll do

• Serve as the first point of contact for Moody’s customers, delivering superior customer service across a wide range of credit research and risk measurement products
• Communicate with clients in a professional, accurate, and timely manner
• Identify sales opportunities and proactively up-sell products and services to support business growth
• Provide constructive feedback on the client experience to internal teams to drive improvements in service and product offerings
• Develop strong working relationships with colleagues across Customer Service, Sales, Product Management, and other departments to ensure seamless collaboration

What you need

• Customer service
• Sales
• Credit risk
• Problem solving
• B.Com or BBA