Client Services Executive

About the role

As a Client Services Executive, you will support the day-to-day client servicing function, ensuring that once a client is signed, their experience is clear, responsive, well-coordinated, and valuable. This role sits at the intersection of clients, internal delivery teams, and campaign reporting. You will be responsible for managing servicing activities, supporting campaign governance, coordinating reports, and ensuring smooth communication across accounts.

What you'll do

• Client Servicing & Account Support
• Support the primary client lead across assigned agency and brand accounts
• Coordinate client onboarding, meeting notes, follow-ups, status updates, and servicing trackers
• Build client trust through responsive communication and effective expectation management
• Ensure client queries, action items, and requests are followed through to resolution

What you need

• 3–5 yrs of experience
• Customer service
• Communication
• Sales
• Any graduate

What you get

• ₹8 L–₹12 L a year