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Client Success Manager (SEO/Digital Marketing)

Ebizon·Noida

Pay not stated7–13 yrsFull-time
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About the role

We are looking for an experienced Client Success Manager who has worked with SEO or digital marketing clients, preferably in a digital marketing agency. The ideal candidate will be responsible for managing client relationships, ensuring successful campaign execution, coordinating with internal teams, and driving client satisfaction and retention.

What you'll do

  • Serve as the primary point of contact for assigned SEO and digital marketing clients
  • Build and maintain strong, long-term client relationships
  • Understand client goals and translate them into actionable strategies with internal teams
  • Coordinate with SEO, content, paid marketing, and web development teams to ensure timely project delivery
  • Monitor campaign progress, analyze performance, and present regular reports and insights to clients

What you need

  • 7–13 yrs of experience
  • SEO
  • Digital marketing
  • Customer service
  • Performance marketing
  • Upselling
  • Problem solving
  • BBA

Good to have

  • CRM
  • Google Analytics
  • Content marketing
  • Cross-selling

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