Client Success Manager

Wishup·Remote

Pay not stated2–5 yrsFull-timeRemote

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About the role

Grade – Manager / Sr. Location – Bengaluru (Candidate has to be ready with work from office) Increase client lifecycle by consulting relevant new ideas and demonstrating a high level of service that enables end-users to improve efficiencies What are we looking for ? Very detail-oriented, tech-savvy and solution-oriented

What you'll do

Work hours – Mon to Fri / US Shift (EST / PST 9 AM to 6 PM)
Own the entire top line for the assigned accounts
Develop and execute the customer success strategy for your assigned accounts to drive revenue retention
Monitor account health, adoption metrics, and execution of customer success plans
Partner with sales and operations to provide insights on customer health with a focus on adoption, expansion opportunities, and renewals