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Cluster Head - Branch Banking| Kottayam

Iaamcp·Kottayam, Kerala

Pay not stated10–20 yrsFull-time
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About the role

Ensure effective customer service, brand building and process compliance across all branches.Responsible for people management, lower attrition and ensuring smooth branch operations. Ensure branch expansion and profitability of each branch. Suggest & execute BTL activities for acquisition of merchants.

What you'll do

  • Responsible for people management, lower attrition and ensuring smooth branch operations
  • Ensure branch expansion and profitability of each branch
  • Provide timely & structured feedback - operator, user & competitors

What you need

  • 10–20 yrs of experience
  • Customer service
  • Compliance
  • Branding
  • Any graduate

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