Coll - SREXE

About the role

As a Senior Relation Executive, you will be the primary point of contact for our customers, representing Digitide Solutions with a professional and friendly demeanor. Your role is crucial in maintaining strong customer relationships and ensuring a positive brand image. You will handle a variety of customer inquiries, complaints, and provide accurate information, all while upholding our company's high standards of service.

What you'll do

• Be the primary point of contact for our customers, representing Digitide Solutions with a professional and friendly demeanor
• Handle a variety of customer inquiries, complaints, and provide accurate information, all while upholding our company's high standards of service
• Act as the first point of contact for customers, responding to inquiries and concerns promptly and professionally
• Resolve customer complaints and issues, ensuring a satisfactory outcome and maintaining a high level of customer satisfaction
• Provide accurate and up-to-date information to customers via phone, email, chat, and in-person interactions

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Sales
• Communication
• Any graduate