Collection Officer

About the role

We are seeking a motivated and detail-oriented Collection Officer to join our team in Darbhanga, Bihar. In this role, you will play a critical role in ensuring timely collections and maintaining positive relationships with clients. This position offers an excellent opportunity for freshers to develop their skills and grow within the organization.

What you'll do

• Conduct outreach to customers via phone, email, or in-person to ensure timely payment of outstanding debts
• Maintain accurate records of collection activities and customer interactions in the company database
• Collaborate with team members to develop effective collection strategies and improve overall collection performance
• Respond to customer inquiries regarding their accounts and resolve any discrepancies or issues effectively
• Monitor accounts to ensure timely payments and follow up on overdue invoices

What you need

• 0–2 yrs of experience
• Customer service
• Collections
• Class 12

What you get

• ₹1.6 L–₹2 L a year