Collections Quality Analyst – Order-to-Cash (OTC)

Gratitude·Gurugram

Pay not stated1–3 yrsFull-time

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About the role

Collections Quality Analyst – OTC (International Voice) Location: Gurgaon Experience: 1 to 3 years Band: BPO 1/2 Collections_Quality Analyst_GGN 100% WFO and 24x7 shifts including night shifts applicable by default. Moderate Excel proficiency Good understanding of 7 six sigma tools of quality – preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes.

What you need

1–3 yrs of experience
Accounts receivable
Collections
Voice process
Six Sigma
Communication
Any graduate

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