Customer Relationship Executive
Career Site·Gurugram
- Can I apply
- Needs Diploma · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Career Site's site: account needed, ~10–15 min
Collections Quality Analyst – OTC (International )
Gratitude·Gurugram
₹6 L–₹7 L a year1–3 yrsFull-time
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About the role
Collections Quality Analyst – OTC (International Voice)Gurgaon | 100% Work From Office | 24x7 Rotational Shifts (incl. nights) | 1–3 Years Experience | ₹6–7 LPA About the RoleShape quality, not just score it. As a Collections Quality Analyst in our Order-to-Cash (OTC) international voice process, you’ll be the guardian of excellence—evaluating every customer interaction, identifying trends, and coaching teams to deliver better outcomes.
What you'll do
- Create simple, impactful presentations and reports to share quality trends, error patterns
What you need
- 1–3 yrs of experience
- Collections
- Voice process
- Accounts receivable
- Root cause analysis
- Customer handling
- Cash flow
- Any graduate
What you get
- ₹6 L–₹7 L a year
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