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Complaint Handler

Koch·Bengaluru

Pay not statedJunior levelFull-time
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About the role

Complaint Handler at Koch. Are you passionate about improving patient outcomes and ensuring product quality in a regulated healthcare environment?.

What you'll do

  • Are you passionate about improving patient outcomes and ensuring product quality in a regulated healthcare environment?
  • Phillips-Medisize is seeking a Customer Complaints Handler to support our global complaint handling operations
  • In this role, you will play a critical part in managing customer complaints, supporting investigations, identifying product and process improvement opportunities
  • Drive resolution of customer complaints while ensuring compliance with quality and regulatory requirements
  • Partner with cross-functional stakeholders to support investigations, risk assessments, and corrective actions

What you need

  • Complaint handling
  • Escalation handling
  • MS Office
  • SAP
  • Communication
  • B.Sc or B.Tech or B.E.

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