Consultant - Client Servicing (Live Events)

About the role

Are you passionate about live entertainment and skilled at building lasting client relationships? We’re looking for a dynamic and experienced Client Servicing individual to join our vibrant team. In this key role, you’ll be at the heart of ensuring our clients receive top-notch service and that every aspect of their live entertainment experiences is executed seamlessly.

What you'll do

• Act as the main point of contact for our clients, offering exceptional service and nurturing strong relationships
• Dive deep into understanding client needs and objectives, crafting tailored solutions that go above and beyond
• Address and resolve client issues and concerns swiftly and effectively, ensuring their satisfaction
• Planning and execution of live entertainment events, ensuring everything meets client specifications and our high-quality standards
• Collaborate with internal teams to guarantee that services and products are delivered on time and accurately

What you need

• 5–7 yrs of experience
• Customer service
• Sales
• Communication
• BBA