Consultant-Tax - LBS - Application Management Services (AMS)- Hyderabad/Bengaluru/Gurugram/Pune/Mumbai

About the role

Consultant (Project Support) – Application Management Service (AMS) The need for ongoing support and optimization of legal technology solutions is more critical than ever, empowering legal departments to maximize the value of their investments and ensure continuous improvement in service delivery.

What you'll do

• As a CLM AMS Project Support, you will play a key role in supporting and maintaining clients’ CLM technology solutions
• Assist in delivering high-quality support and continuous improvements for business-critical applications, helping clients achieve their transformation goals
• In this role, you will work closely with team members to resolve incidents, fulfill service requests, and contribute to process improvements
• Your responsibilities will include troubleshooting technical issues, documenting solutions
• This position requires strong problem-solving abilities, attention to detail, and a commitment to delivering excellent client service in a dynamic environment

What you need

• 2–5 yrs of experience
• Customer success
• CRM
• Test cases
• B.Tech or B.E. or B.Sc or BCA