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Contact Center Representative

Barracuda Networks·Bengaluru

Pay not statedJunior levelFull-time
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About the role

This role is a customer-facing position requiring superb customer focus and soft skills. In this position, you will be answering our 24x7 main technical support line for customers and resellers who are needing technical support. You will quickly gather pertinent information from the customer to create their support case

What you'll do

  • Be answering our 24x7 main technical support line for customers and resellers who are needing technical support
  • Quickly gather pertinent information from the customer to create their support case

What you need

  • Customer service
  • MS Office
  • Communication
  • Chat support
  • Diploma

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