Contractor

Veradigm·Pune

Pay not statedFresherContract

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About the role

We’re looking for a Contractor – Client Support to join our team as the first point of contact for our customers - providing expert phone-based support while building a strong foundation in technical troubleshooting and application monitoring. This is a great opportunity for recent graduates looking to launch a career in product/technical support, with a clear path to full-time employment based on performance.

What you'll do

Deliver Customer Support: Provide responsive, high-quality product support to customers over the phone, staying available on customer calls (inbound and outbound)
Troubleshoot Thoroughly: Read, understand, and ask the right questions to troubleshoot each situation and product issue accurately
Collaborate: Partner with teammates to share knowledge and deliver the best possible outcomes for our customers