Care Services Manager
Nokia·Chennai
- Can I apply
- Open to any education · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Nokia's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
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About the role
We are seeking an experienced and dynamic Communication Trainer to join our team "Coaching our Sales and Support engineers to bridge cultural gaps and deliver a seamless 'North American' or 'British' customer experience.". The ideal candidate will have a strong background in voice coaching and a proven history of delivering high-quality training programs.
What you'll do
- Conduct voice coaching sessions for employees servicing US and/or UK audiences
- Facilitate instructor-led training programs
- Design, plan, and implement effective training curriculums
- Organize and execute training workshops and classes
- Provide constructive criticism and coaching to participants
What you need
- 4–7 yrs of experience
- Sales
- Communication
- Any graduate
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