Credit Operations Manager, IN Seller Reimbursements

About the role

We are looking for an experienced program manager to lead program(s) and/or escalations management for the space of reimbursements. In this vertical, we drive initiatives by partnering with various teams to reduce process defects while improving seller experience. An ideal candidate has solid program management skills and is eager to develop them further.

What you'll do

• Own the Program, define and achieve KPIs; Drive performance improvement initiatives
• Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time

What you need

• 2–5 yrs of experience
• Excel
• PowerPoint
• Data analysis
• Root cause analysis
• Any graduate

Good to have

• SQL
• ETL
• Six Sigma
• Lean
• Kaizen