CRM_ Kolkata_ DM

About the role

To ensure all the pre and post sales support and services to the clients along with the team. To maintain Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. To drive adoption of Service to sales approach on the Orphan customer. To ensure differentiated and segmented approach to various campaigns

What you'll do

• KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Implementation of Loyalty Model To ensure maintenance of relationship with…
• Up-Sell to customers assigned through various campaigns
• Ensure Renewal collection and AUM conservation of the assigned base
• KRA2 Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company Allocate leads to the team members as per targets decided
• Periodically monitor and review performance on the assigned topline and health parameters

What you need

• CRM
• Sales
• Complaint handling
• Insurance
• Any graduate