Customer Assistance Manager Consumer Durables-Hardship Assistance Unit Ahmedabad

About the role

We are looking for a dynamic and experienced Portfolio Manager to oversee collections and asset recovery for retail loan portfolios. The ideal candidate will have a strong background in collections, team management, and legal coordination, with the ability to operate both strategically and on the ground.

What you'll do

• Monitor and maintain collection efficiency across assigned portfolios
• Ensure timely follow-ups and resolution of delinquent accounts
• Analyze collection trends and implement corrective actions
• Manage repossession activities in coordination with repossession agents
• Oversee the sale of repossessed assets to maximize recovery

What you need

• Any graduate