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Customer Assistance Manager CREDIT CARD 0233 5031 1018710 HRR

Kotak Mahindra Bank·Noida

Pay not statedMid levelFull-time
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About the role

Monitor and maintain collection performance across the assigned portfolio. Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal. Liaise with collection agencies to ensure effective recovery strategies. Handle legal formalities related to collections and repossession in coordination with the legal department.

What you'll do

  • Monitor and maintain collection performance across the assigned portfolio
  • Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal
  • Liaise with collection agencies to ensure effective recovery strategies
  • Handle legal formalities related to collections and repossession in coordination with the legal department
  • Conduct field visits as required to support and supervise collection efforts

What you need

  • Sales
  • Any graduate

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