Customer Care Executive

About the role

As a Customer Care Executive, you will be the front-line representative for our company, interacting with customers and addressing their inquiries and concerns. Your role is crucial in maintaining strong customer relationships and driving business growth. You will work closely with our outbound team to deliver an outstanding customer experience, ensuring a high level of satisfaction and loyalty.

What you'll do

• Be the front-line representative for our company, interacting with customers and addressing their inquiries and concerns
• Work closely with our outbound team to deliver an outstanding customer experience, ensuring a high level of satisfaction and loyalty
• Handle customer inquiries and provide timely and accurate responses
• Resolve customer complaints and issues in a professional and friendly manner
• Build and maintain strong relationships with customers, ensuring their needs are met

What you need

• 1–2 yrs of experience
• Customer service
• CRM
• Problem solving
• Diploma