Customer Care Executive

About the role

As a Customer Care Executive, you will be the voice of our company, representing Alldigi Tech Limited to our valued customers. Your primary role is to deliver exceptional customer service, ensuring a positive and seamless experience for our clients. You will be responsible for handling customer inquiries, providing accurate information, and offering effective solutions to their queries.

What you'll do

• Be the voice of our company, representing Alldigi Tech Limited to our valued customers
• Be responsible for handling customer inquiries, providing accurate information, and offering effective solutions to their queries
• Handle customer inquiries and provide timely responses via phone, email, and live chat
• Resolve customer complaints and issues in a professional and friendly manner
• Maintain a high level of customer satisfaction by ensuring prompt and efficient service

What you need

• 1–2 yrs of experience
• Customer service
• CRM
• Chat support
• Problem solving
• Diploma