Customer Care Executive

About the role

As a Customer Care Executive, you will be the face of our company, representing Alldigi Tech Limited and its brand. Your primary responsibility is to provide exceptional customer service and support to our clients, ensuring their satisfaction and loyalty. You will handle customer inquiries, resolve issues, and provide accurate information to enhance their experience.

What you'll do

• Be the face of our company, representing Alldigi Tech Limited and its brand
• Handle customer inquiries, resolve issues, and provide accurate information to enhance their experience
• Handle customer inquiries and provide timely responses via phone, email, and live chat
• Resolve customer complaints and issues, ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback

What you need

• 1–2 yrs of experience
• Customer service
• CRM
• Chat support
• MS Office
• Communication
• Diploma