Customer Care Executive

About the role

As a Customer Care Executive, you will be the face of our company, representing Alldigi Tech Limited and its brand. Your primary role is to deliver outstanding customer service, ensuring a positive and seamless experience for our clients. You will be responsible for handling customer inquiries, providing accurate information, and offering tailored solutions to meet their needs.

What you'll do

• Be the face of our company, representing Alldigi Tech Limited and its brand
• Be responsible for handling customer inquiries, providing accurate information, and offering tailored solutions to meet their needs
• Provide accurate and up-to-date product/service information to customers
• Handle customer complaints and resolve issues efficiently
• Maintain a positive and friendly attitude throughout customer interactions

What you need

• Customer service
• CRM
• MS Office
• Problem solving
• Diploma