Customer Care Executive

About the role

As a Customer Care Executive, you will be the front-line representative for our company, providing excellent customer service and support to our clients. Your primary focus will be on handling outbound calls, offering solutions, and ensuring customer satisfaction. You will be a key part of our team, contributing to the overall success and growth of the company.

What you'll do

• Be the front-line representative for our company, providing excellent customer service and support to our clients
• Handle outbound calls efficiently and professionally, ensuring a positive customer experience
• Provide accurate and timely information to customers, addressing their queries and concerns
• Build strong relationships with customers, fostering a positive and loyal customer base
• Maintain accurate records and documentation of customer interactions and feedback

What you need

• Customer service
• CRM
• Voice process
• MS Office
• Problem solving
• Diploma