Customer Care Executive

About the role

We are looking for a passionate and customer-oriented individual to join our team as a Customer Care Executive. In this role, you will be the front-line representative, interacting with customers and ensuring their needs and queries are addressed promptly and effectively. Your primary goal will be to build strong customer relationships and ensure their satisfaction with our products and services.

What you'll do

• Be the front-line representative, interacting with customers and ensuring their needs and queries are addressed promptly and effectively
• Handle customer inquiries and provide accurate information and solutions
• Resolve customer complaints and issues in a timely and professional manner
• Maintain a high level of customer satisfaction through excellent service
• Build and maintain strong customer relationships, ensuring their loyalty

What you need

• Customer service
• CRM
• Voice process
• MS Office
• Problem solving
• Any graduate

Good to have

• Sales