Customer Care Executive

About the role

As a Customer Care Executive, you will be the primary point of contact for our customers, ensuring their satisfaction and building strong relationships. Your role is crucial in maintaining our company's reputation and providing an excellent customer experience. You will handle a variety of inquiries, resolve issues, and offer guidance via multiple channels, including phone, email, and chat.

What you'll do

• Be the primary point of contact for our customers, ensuring their satisfaction and building strong relationships
• Handle a variety of inquiries, resolve issues, and offer guidance via multiple channels, including phone, email, and chat
• Respond to customer inquiries and provide accurate, timely information
• Resolve customer complaints and ensure a positive resolution
• Maintain a high level of customer satisfaction and build long-term relationships

What you need

• 20–30 yrs of experience
• Customer service
• CRM
• MS Office
• Data privacy
• Problem solving
• Any graduate