Customer Care Executive

About the role

As a Customer Care Executive, you will be the face and voice of our company, representing Digitide Solutions to our valued customers. Your primary role is to provide exceptional customer support, ensuring a positive and seamless experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels.

What you'll do

• Be the face and voice of our company, representing Digitide Solutions to our valued customers
• Be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels
• Handle customer inquiries and provide timely responses via phone, email, and live chat
• Resolve customer complaints and ensure their satisfaction with our products and services
• Maintain accurate records of customer interactions and feedback for future reference

What you need

• 20–30 yrs of experience
• Customer service
• CRM
• Chat support
• Data privacy
• Problem solving
• Diploma