Customer Care Executive

About the role

As a Customer Care Executive, you will play a vital role in maintaining and enhancing our company's reputation and customer relationships. Your primary responsibility will be to provide timely and accurate support to customers, ensuring their inquiries and concerns are addressed effectively. You will be the face of our company, representing us with professionalism and a customer-centric approach.

What you'll do

• Play a vital role in maintaining and enhancing our company's reputation and customer relationships
• Be the face of our company, representing us with professionalism and a customer-centric approach
• Handle customer inquiries and provide accurate information via phone, email, and live chat
• Resolve customer complaints and ensure their satisfaction with our products and services
• Maintain a high level of customer service excellence, ensuring a positive customer experience

What you need

• 1–2 yrs of experience
• Customer service
• CRM
• Chat support
• Data privacy
• Communication
• Diploma