Customer Care Executive

About the role

As a Customer Care Executive, you will play a vital role in our company's customer service and loan facilitation process. Your primary responsibility will be to engage with customers seeking home and personal loans, providing them with the necessary information and support. You will be the bridge between our customers and the Mahindra field team, ensuring a smooth and efficient document collection and loan disbursement process.

What you'll do

• Play a vital role in our company's customer service and loan facilitation process
• Be the bridge between our customers and the Mahindra field team, ensuring a smooth and efficient document collection and loan disbursement process
• Act as the primary point of contact for customers, providing excellent customer service and support
• Call and engage with customers seeking home and personal loans, offering guidance and answering inquiries
• Schedule meetings and coordinate with the Mahindra field team for document collection and loan disbursement

What you need

• Customer service
• Loan processing
• MS Office
• Problem solving
• Diploma