Customer Care Executive

About the role

As a Customer Care Executive, you will be the primary point of contact for our customers, ensuring their satisfaction and resolving their inquiries and complaints. You will play a vital role in maintaining and enhancing our company's reputation and customer relationships. Your expertise in customer service will contribute to the overall success of our business.

What you'll do

• Be the primary point of contact for our customers, ensuring their satisfaction and resolving their inquiries and complaints
• Play a vital role in maintaining and enhancing our company's reputation and customer relationships
• Handle customer inquiries and provide accurate information via phone, email, and live chat
• Resolve customer complaints and issues in a timely and efficient manner, ensuring a positive customer experience
• Maintain a high level of customer satisfaction by offering personalized and friendly assistance

What you need

• 1–2 yrs of experience
• Customer service
• CRM
• Chat support
• Problem solving
• Diploma