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Customer Care Executive Voice

Reliance Jio·Durgapur, West Bengal

Pay not stated2–5 yrsFull-time
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Read from the company's own careers page; you apply on their site.

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About the role

Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based approach for all customer interactions Educate the customer at every given possible opportunity Ensure updation of product, system, process and policy knowledge Adhere to rostered timing, scheduled shifts and activities

What you'll do

  • Respond to all customers in appropriate tone and language
  • Educate the customer at every given possible opportunity
  • Ensure updation of product, system, process and policy knowledge
  • Resolve customer queries within agreed timelines
  • Manage outbound campaigns as per business requirement

What you need

  • 2–5 yrs of experience
  • Customer service
  • Problem solving
  • Class 12

Similar jobs

Customer Care Executive Voice

Reliance Jio·Durgapur, West Bengal

Can I apply
Needs Class 12 · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · yesterday
How to apply
On Reliance Jio's site: account needed, ~10–15 min