Customer Care Sr. Executive (Voice and Non-Voice (Apprenticeship)

About the role

Respond promptly and professionally to customer inquiries via emails, providing accurate information and resources. Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments.

What you'll do

• Respond promptly and professionally to customer inquiries via emails, providing accurate information and resources
• Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided Maintain accurate and detailed records of customer…

What you need

• Customer service
• Class 10

What you get

• ₹8.2k–₹45k a month