Customer Contract Analyst

About the role

Owns and manages the contracts and change order process and works proactively with Project Leads and Business Development in the development and execution of contract documents with a primary focus on customer satisfaction. Drives revenue targets and departmental goals through active workload management and prioritization.

What you'll do

• Maintains ownership of and manages contract process to ensure timely delivery and execution consistent with standard cycle times, including but not limited to
• Negotiates and prepares contracts, budgets and related documents for participation in complex clinical trials
• Analyzes and validates contract and budgetary changes and provides appropriate commentary to Project Managers and Customer to support the overall budget value
• Proactively communicates budgetary issues to internal parties, escalates deviations to department leadership and stays engaged in the communications until issues are…
• Drives quarterly revenue targets through active workload management and prioritization and setting of plans for delivery and execution

What you need

• 2–5 yrs of experience
• CRM
• Clinical research
• Costing
• Customer success
• Problem solving
• B.Sc or BA or B.Com or BBA