Customer Growth Executive

About the role

We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction and loyalty.

What you'll do

• Respond to customer inquiries via phone, email, chat, and social media
• Provide accurate, valid, and complete information by using the right tools and resources
• Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
• Maintain a positive, empathetic, and professional attitude toward customers always
• Identify customer needs and assist them in using specific features or services

What you need

• Open to freshers
• Customer service
• MS Office
• Communication
• BCA or B.Sc