Customer Marketing Manager

About the role

You will build customer advocacy, create compelling content, and deliver in-person experiences that strengthen relationships, support retention, and contribute to sales-accepted leads (SALs), including expansion opportunities. This is a hands-on role for a strong storyteller, relationship builder, and event manager who combines creative thinking with disciplined execution.

What you'll do

• Build and activate customer advocacy
• Identify and nurture advocates for sales references, reviews on G2 and Gartner Peer Insights, speaking opportunities, media and analyst engagements, quotes
• Match opportunities to customers' interests and goals
• Own the global Executive Sponsor Program
• Partner with executives and account teams on sponsor matching, engagement plans, executive briefings, tailored communications, and follow-through

What you need

• 5–7 yrs of experience
• CRM
• Sales
• Customer success
• Performance testing
• Communication
• Customer service
• Any graduate

Good to have

• Product marketing