Customer Quality Advisor

About the role

The Customer Quality Advisor ensures that customer quality requirements, change communications, and compliance commitments are translated into robust, consistent, and customer‑trusted processes across the organization.

What you'll do

• Process & Tool Governance
• Own and govern Customer Quality tools and global CSR/CMC processes
• Define standards, manage enhancements, monitor KPIs, and drive continuous improvement
• Lead global deployment, stakeholder engagement, and training
• Customer Specific Requirements (CSR)

What you need

• 3–6 years in customer support & success
• Root cause analysis
• PPAP
• Sales
• IATF 16949
• APQP
• FMEA
• Any graduate