Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary focus will be on delivering an exceptional customer experience, building trust, and fostering long-term relationships with our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information about our products and services.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information about our products and services
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction
• Maintain accurate records of customer interactions and feedback for future reference and analysis
• Build and maintain strong relationships with key customers, understanding their needs and preferences

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• PowerPoint
• Problem solving
• BBA