Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's brand and values. Your primary role is to establish and nurture long-lasting relationships with our clients, ensuring their satisfaction and loyalty. You will be the first point of contact for customers, handling inquiries, providing product/service information, and offering exceptional support.

What you'll do

• Be the face of Digitide Solutions, representing the company's brand and values
• Be the first point of contact for customers, handling inquiries, providing product/service information, and offering exceptional support
• Handle customer inquiries and provide timely, accurate responses
• Resolve customer issues and complaints in a friendly and professional manner
• Build and maintain strong relationships with key clients, ensuring their needs are met

What you need

• 20–30 yrs of experience
• CRM
• MS Office
• Problem solving
• Diploma