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Customer Relationship Executive

Career Site·Bengaluru

Pay not stated1–2 yrsFull-time
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About the role

You will handle inbound and outbound communications, troubleshoot problems, provide product and service information, and ensure a seamless, positive experience that drives client satisfaction and retention. Respond promptly to client inquiries via phone, email, and chat. Investigate and resolve customer issues, escalating when necessary.

What you'll do

  • Handle inbound and outbound communications, troubleshoot problems, provide product and service information, and ensure a seamless
  • Respond promptly to client inquiries via phone, email, and chat
  • Investigate and resolve customer issues, escalating when necessary
  • Provide accurate information on Digitide Solutions' products and services
  • Maintain detailed records of interactions in the CRM system

What you need

  • 1–2 yrs of experience
  • CRM
  • MS Office
  • Problem solving
  • Diploma

Good to have

  • Customer service

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